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The Help Center

 

How are you responding to COVID-19?

We are currently offering only two in-home client sessions per day. Please notify us if anyone in your home is immunocompromised so that we may plan together accordingly.

 

We will be taking the following safety precautions for the foreseeable future:

  • Trainer and assistants will be wearing masks at all times. We strongly urge all clients to do the same.

  • All clients must reach out ASAP if anyone in their household develops symptoms (before OR after a training session).

  • Scheduling is contingent upon the signature of legal documentation specifically addressing the risk assumed by choosing to schedule in-person training sessions.

 

If you are uncomfortable with in-person training, we remain available for online sessions.

Why work with Wild Thing Dog Training?

We'll give you the necessary skills to guide you in creating a successful life with your canine companion. No matter how frustrating it may feel now, trust us, there are practical solutions that will help you live in peace with your dog. We'll help you get back on track and become the source of good things in your dog's life, and he yours.

What happens at the initial consultation?

Initial consultations help us get to know you and your dog so we can determine how to proceed.

What to expect:

Before your consultation...

- You will receive initial meet & greet instructions based on the answers provided on our scheduling questionnaire. 

- Please block out 60-90 minutes of time and set up a quiet place to talk so the entire family can be involved 

During the consultation, we will...

- Go on a fact finding mission to understand the presenting behavior, as well as your goals 

- Share our assessment

- Explain how training can address your dog's behavior

- Go over necessary environmental changes and first steps

What is your training philosophy?

We believe in using scientifically up-to-date, dog-friendly training methods. Our goal is to teach your dog what he SHOULD do, instead of what he shouldn't do. We promise never to frighten or hurt your dog - such methods often do not work, and can cause unwanted side effects such as fear and aggression. We rely on positive reinforcement techniques and use treats liberally!

What if I'm outside your service area?

Depending on your location, we may be able to accommodate you with the addition of a mileage fee. We also offer distance consulting. 

What are your payment policies?

All fees are due in full at the time of scheduling. All applicable mileage fees will be invoiced via email and are due at least 72 hours prior to the appointment time. All behavior consultations and private sessions registered and paid for are considered sales final and expire 3 months after purchase. Expiration dates are set to encourage consistent progress.

Should you wish to reschedule any services prior to the session date, we require 48 hours notice for a full credit to be used at a later date and time. Otherwise, the session is considered completed and services rendered. Inclement weather or other extenuating circumstances may be cause for cancellations. In these events, you will be credited or refunded at our discretion. 

Freedom Harnesses may be returned or exchanged for a different size within 30 days of purchase provided the item is clean, in excellent condition, and in the original packaging. Consumers are responsible for all applicable shipping fees when returning/exchanging items.

Who do you recommend for dog walking and pet-sitting services?

We recommend our friends at Mutts About You for all of your dog-walking and overnight pet-sitting needs in the Jersey Shore area.